What we build
A chatbot is built for a defined job, such as answering common questions about your services or routing enquiries, using information you approve. It is scoped, tested and approved by you before it goes live.
- the questions and tasks it should handle, and those it should not
- the sources it may use, and how answers are kept current
- when and how a conversation is handed to a person on your team
- testing against real questions before launch
Chatbots are part of our Custom AI service, priced by custom quotation based on scope. A general website chatbot should not collect patient information or PHI.