Managed Medical Billing, RCM & Custom AI Agents for U.S. Healthcare Providers
FZ Digital Solutions manages the day-to-day work of medical billing and revenue cycle management with dedicated human oversight, and builds custom AI agents that automate the workflows around it.
From eligibility and claims to A/R follow-up, denials, payment posting and credentialing support.
- Assigned Manager
- Human-Managed RCM
- AI When You Want It
- Advance Eligibility
- Prior Authorization
- Charge Creation
- Claim Submission
- A/R Follow-Up
- Denial Management
- Appeal Submission
- Patient Balance Verification
- Patient Statements
- Payment Posting (Patient, ERA/EOB)
Our services
Managed Medical Billing & RCM
Our primary service. We manage your revenue cycle from eligibility checks and claim submission through A/R follow-up, denials, payment posting and credentialing support, delivered by our medical billing team.
Custom AI Agents & Workflow Automation
We develop custom AI agents and workflow automations as a separate, optional service. Billing clients are never required to use it, and projects are priced through custom quotations based on your requirements and agreed scope.
Healthcare Technology Solutions
Healthcare technology solutions are also one of our service areas.
Core medical billing capabilities
Denial management & appeals
We review denial reasons, prepare corrected claims, reconsiderations and appeals with supporting documentation, and track recurring denials to help reduce repeat issues. Payers make the final decisions.
A/R follow-up & legacy A/R
We prioritize outstanding claims by age, payer, balance, status and deadlines, and document payer follow-up. When you switch to us, we can take over legacy A/R with an inventory and work plan rather than automatic write-offs.
Credentialing & payer enrollment support
We support provider credentialing and payer enrollment, including CAQH, PECOS and enrollment monitoring. State and professional licensing remain the provider's responsibility.
How we work with your practice
Human-managed billing, with AI only if you want it
Our managed billing service can be delivered entirely by people. AI tools are optional and used only where they fit your requirements. Custom AI development is a separate service you're never required to buy.
Your team and communication
- An assigned manager: one primary contact who coordinates communication with your practice.
- Backup arrangements: to support continuity when your assigned biller is unavailable.
- A clear escalation path: difficult claims and payer issues move from biller to manager or senior team, and to your practice when needed.
- Your time zone, your workflow: work aligned to your U.S. time zone and workflow requirements.
- Workflows built around your practice: configured to your payer mix, specialty, systems and requirements.
- Reporting on your schedule: options from daily to yearly, with the frequency agreed for your engagement.
Experience behind the service
Founder experience
Our founder has hands-on U.S. medical billing and revenue cycle experience since 2017, including the role of Billing Manager. That experience covers the full revenue cycle: eligibility and benefits, claim submission, A/R follow-up, denials, appeals, ERA/EOB posting, patient balances, reporting and credentialing.
Specialty and systems experience
Hands-on RCM experience with: Family Medicine, Internal Medicine, Cardiology, Behavioral Health, Psychiatry, Physical Therapy, Chiropractic, Pain Management and Nephrology, as well as DME suppliers.
Experience working in: Epic, eClinicalWorks, athenahealth, Oracle Health, NextGen, AdvancedMD, Kareo, ModMed, CareCloud, Practice Fusion and CureMD.
System names are trademarks of their respective owners. No partnership or affiliation is implied.
How we protect patient information
Our PHI safeguards include:
- A Business Associate Agreement (BAA) signed before any PHI-related work begins.
- Assigned access: team members can access only the clients and work assigned to them.
- Multi-factor authentication.
- Company-managed devices for our medical billing operations.
- Client-approved secure communication channels.
- HIPAA training at onboarding and every year.
Frequently asked questions
What does FZ Digital Solutions do?
Our primary service is managed medical billing and revenue cycle management for U.S. healthcare providers. We also offer custom AI agents and workflow automation as a separate, optional service, and healthcare technology solutions are one of our service areas.
Do I have to use AI if I choose your billing service?
No. Our managed billing service can be delivered entirely by people. AI tools are optional and used only if they fit your requirements.
Is Custom AI included in medical billing?
No. Custom AI is a separate, optional engagement. Custom AI projects are priced through custom quotations based on your requirements and the mutually agreed project scope.
What kinds of practices do you work with?
We work with U.S. healthcare providers, including individual providers, group practices, multi-provider groups and practices with multiple locations. Specialty experience includes Family Medicine, Internal Medicine, Cardiology, Behavioral Health, Psychiatry, Physical Therapy, Chiropractic, Pain Management, Nephrology and DME suppliers.
How is pricing set?
Pricing depends on your practice's scope and mutually agreed terms. Request a custom quote to discuss your practice.
Ready to talk about your practice's billing?
Email us a few details about your practice, specialty and payer mix to request a custom quote.
Please do not send patient information or PHI by email.
Email us: sales@fzdigitalsolutions.com · contact@fzdigitalsolutions.com